Family Medical Centre now open on Luckens Rd

 

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IMPORTANT COVID-19 NOTICE: 

If you have travelled anywhere overseas in the last month and have had OR now have fever, shortness of breath, cough, loss of smell or a sore throat please call the dedicated Coronavirus line 0800 358 5453 first and then advise reception by phone before walking in to the clinic. If you have any of the above symptoms regardless, please advise reception by phone BEFORE entering and you will be given a free face mask through the front window to wear before you come into the clinic.

 

COVID-19 Testing Vaccination

We are now authorised to give the COVID19 Pfizer vaccinations at our clinic to both our enrolled patients and casual patients. Please book with reception prior to walking in.

COVID-19 Testing

We can do COVID-19 swab tests at our clinic between 10am-3pm. If you are registered, just book an appointment. If you are a casual patient, please electronically fill out the FIRST page only of this interactive registration form  and email it back to us, as well as your PASSPORT/VISA, before you come in (you will need to sign it manually when you come in). For more updates on COVID-19, please see our Primary Health Organisation’s website: The National Hauora Coalition Otherwise, we can give you the Casual Registration form to fill out (outdoors) and then please take a photo of it and email to reception@doctorsonluckens.co.nz (to avoid handling paper). We thank you for your patience. Stay kind and stay safe! 

 

If you want to enrol

You can either fill out our new online electronic enrolment form and it will be automatically sent to our receptionist for processing (please allow 24 hours);

OR you can simply come in and pick up a hardcopy enrollment form, fill it out and hand it to us when you come to the clinic for your first appointment.

Remember bring your original formal identifications (e.g. birth certificate, passport & your visa if not a NZ citizen) when you come in, so we can make a copy and/or verify the copies you uploaded through our online enrolment system.

Enrolment is free and allows us to transfer your notes from your previous GP so that we can fully understand your health care needs. Once you enroll, the Government funds a part of the cost of seeing us thus allowing us to charge you lower fees every time you come in. However the first visit will always incur a higher fee (see our First Enrolee Fees)

There are also certain special programs designed by our PHO for enrolled patients that can be accessed to assist us take better care of you.

 

INTRODUCING OUR NEW PORTAL HEALTH APP

Doctors on Luckens is proud to announce that you can now use Toi Whānau Health app on your smartphone.

Toi Whānau Health is a patient portal app, designed for whānau where patients have the ability to manage their own or their family’s health care in a convenient and secure way.

 

Key features include:

  • Booking appointments

  • Requesting repeat prescriptions

  • Multiple language support (Te Reo Maori, Chinese, Samoan, Tongan, Fijian, Cook Island Maori)

  • Registering and managing individual or family patient records

Future developments:

  • Accessing clinical notes

  • Accessing lab results (screening, measurements, etc…)

  • More languages (Hindi, Punjabi, Gujrati, Korean, Niuean, Tokelauan, Tuvaluean)

Download your app today from the Apple Store or Google Play and register.

 

INTRODUCING OUR DOCTORS

Dr Jonathan See:

Jonathan was born in Malaysia and completed his medical studies in the University of Auckland in 2005. Since then, he practised as a doctor in Singapore and is a registered Singapore Family Physician.

Jonathan relocated to New Zealand with his wife and young son in 2020 in search of a more balanced lifestyle. Prior to relocation, he ran a GP practice with a partner in Singapore, while practising part-time in a nursing home. He is thus well versed in the multifaceted aspects of GP work, and enjoys connecting with patients both young and old. Given his experiences in various culturally diverse environments, he is fluent in English, Mandarin, Cantonese and Malay.

In his spare time, Jonathan and his family loves exploring New Zealand’s amazing nature, and look forward to cultivating new hobbies such as cycling and camping.

Dr Jonathan See works Mondays to Fridays and is accepting new patients.

 

Dr Micheline Naidu:

Born and raised in west-Auckland, and of Tahitian, Cook Island, and NZ-European decent, Micheline completed her medical training at the University of Auckland in 2011.

She initially worked in the hospital environment before moving into General Practice in late 2014. Micheline is known for her caring and easy-to-talk to nature. She enjoys the diverse presentations in general practice, as well as getting to know families, and being able to explain things simply, so her patients better understand their condition and health needs.

Micheline is married to Vijay who is of Fijian-Indian descent, and together they have 2 children and a dog. Micheline enjoys spending time with her family, playing board games and watching movies. She sings in the worship team at her local church, and she has an interest in medical missions with the non-for-profit organisation Healthcare Christian Fellowship NZ which she currently chairs.

Dr Micheline Naidu currently works on Mondays and Wednesdays and is accepting new patients.

 

CLINIC OPENING HOURS

Doctors on Luckens clinic hours are 9:00am-1pm then1:30pm-5:30pm  Monday-Friday (CLOSED for 30mins LUNCH BREAK) except Public Holidays. 

 

CORNERSTONE ACCREDITATION

Doctors on Luckens is proud to announce that it is now a CORNERSTONE accredited practice.

CORNERSTONE is an accreditation programme specifically designed by the Royal New Zealand College of General Practitioners for general practices in New Zealand that assess the level of performance in relation to established standards and to implement ways to continuously improve the health care system.

CORNERSTONE is a combined quality improvement and quality assurance process which allows a practice to measure themselves against a defined set of standards titled Aiming for Excellence – standard for New Zealand general practice.

Aiming for Excellence contains a range of indicators and criteria that describe minimum legal and safety standards and covers other significant areas of risk, as defined by the College. CORNERSTONE assessors are peers who undertake an external assessment of the general practice.

 

OUR PRIMARY HEALTH ORGANISATION

The funding of some our services from the Ministry of Health comes through our Primary Health Organisation, The National Hauora Coalition. At the heart of this organisation is a vision of MANA WHĀNAU, WHĀNAU ORA (PROSPEROUS WHĀNAU, LIVING WELL) which shapes the organisation’s services, how the contracts are arranged, and the way the providers work together. It’s a courageous undertaking and is cloaked in ō mātou tikanga (our values): 

WHĀNAU WHAKATAURANGI: KEEP OUR WORD
WHĀNAU WHAKAARO TIKA: THINK LIKE WHĀNAU
WHAKANUIA TE WHĀNAU: CELEBRATE INDIGENEITY
MAHIA KIA EA, KIA TOA: A “CAN DO” ATTITUDE
WHĀNAU WHAI HUA: OUTCOMES MATTER
WHĀNAU AUAHA: EVERYONE AN INNOVATOR

OUR NEW CLINIC

Street view of Doctors on Luckens new clinic at 39 Luckens Road, West Harbour. Their sign reads "Doctors on Luckens, Phone 09 416 4538.
39 Luckens Road, West Harbour.

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Our location

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