If you want to make an appointment…
Give our friendly reception a call and book an appointment to see our doctor or use our ManageMyHealth App to book. This App can be downloaded from your AppleStore or GooglePlay.
If you have an urgent problem and don’t have an appointment, we will try to see you on the same day, as long as you don’t mind waiting.
However, please alert our reception if you are very ill, breathless, have chest pain, are bleeding or in severe pain, our nurse will be happy to see and help you first.
Our usual appointments are 15 minutes.
Double appointments are required if you have more than one person attending or you feel that you may have multiple or complex problems.
Please ask our reception staff to advise you on the correct appointment length for you.
While we try our best to keep to the booked appointment time, our doctor may run late due to the nature of medical practice as well as emergencies.
We do apologise in advance if we run late and be assured that when you have your appointment, you too will be accorded the time you need for the problem you have.
If you cannot make it for your appointment please let us know as so that we won’t worry about you and we may even give your slot up to someone else who may need your appointment time.
If we are closed…
We are here Monday-Friday from 8:30am till 5.00pm. Closed Weekends and Public Holidays.
After-hours: If you have emergency – Please dial 111
If you need to see a doctor after hours, we suggest you go to: White Cross 24 hour clinic, 131 Lincoln Rd, Henderson, Auckland 0610. Phone: 09-836 3336.
Or you can try CareHQ:
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